Underwriting Automation & Operations Platform

Automation that frees underwriters for decisions, not data work

Manual intake, data cleansing and hand-offs are among the biggest drags on underwriting capacity. Ops teams absorb the cost; underwriters absorb the delay. hx combines AI-powered ingestion, triage and pricing into one underwriting workflow platform, so submissions move from inbox to decision with far less manual effort.

For operations leaders, the result is measurable: higher throughput, lower cost-to-serve and better consistency across lines and markets, without asking the business to conform to a rigid workflow.

Use Ingestion Agent to cut data cleansing and re-keying to minutes per case, not hours, while pushing structured data straight into pricing models.

Apply Submission Triage to prioritise, route and auto-decline based on appetite and indicative adequacy, so teams work the right cases first.

Orchestrate hand-offs between triage, Pricing & Rating and downstream systems with APIs, not spreadsheets and email.

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$60bn+

GWP per annum

40+

Leading global carriers

2-3%

Loss ratio improvement

10x

Faster model builds

Three places automation changes what your ops team can do

AI-powered ingestion at the front door

Configure deterministic triage and routing rules in Decision Engine so routine, in-appetite risks move straight-through while complex or marginal risks route to the right underwriter or team with full context already on screen: structured data, triage scores, pricing output and comparable decisions.

Ops leaders control how automated each path should be, from manual review to fully automated straight-through processing, and can update routing rules as appetite and strategy change without raising an IT ticket.

AI-powered ingestion at the front door

Configure deterministic triage and routing rules in Decision Engine so routine, in-appetite risks move straight-through while complex or marginal risks route to the right underwriter or team with full context already on screen: structured data, triage scores, pricing output and comparable decisions.

Ops leaders control how automated each path should be, from manual review to fully automated straight-through processing, and can update routing rules as appetite and strategy change without raising an IT ticket.

AI-powered ingestion at the front door

Configure deterministic triage and routing rules in Decision Engine so routine, in-appetite risks move straight-through while complex or marginal risks route to the right underwriter or team with full context already on screen: structured data, triage scores, pricing output and comparable decisions.

Ops leaders control how automated each path should be, from manual review to fully automated straight-through processing, and can update routing rules as appetite and strategy change without raising an IT ticket.

Operational visibility baked into the platform

Because ingestion, triage and pricing run on the same platform, the operational picture is integrated: how many submissions are received, mapped, auto-declined, routed and progressed to quote, plus cycle times between stages and where bottlenecks sit.

Ops and transformation teams get a concrete baseline for improvement without reconciling logs from three different tools. The same underwriting workflow platform that runs the process provides the telemetry to improve it.

Operational visibility baked into the platform

Because ingestion, triage and pricing run on the same platform, the operational picture is integrated: how many submissions are received, mapped, auto-declined, routed and progressed to quote, plus cycle times between stages and where bottlenecks sit.

Ops and transformation teams get a concrete baseline for improvement without reconciling logs from three different tools. The same underwriting workflow platform that runs the process provides the telemetry to improve it.

Operational visibility baked into the platform

Because ingestion, triage and pricing run on the same platform, the operational picture is integrated: how many submissions are received, mapped, auto-declined, routed and progressed to quote, plus cycle times between stages and where bottlenecks sit.

Ops and transformation teams get a concrete baseline for improvement without reconciling logs from three different tools. The same underwriting workflow platform that runs the process provides the telemetry to improve it.

See how hx streamlines your underwriting operations from inbox to decision

We'll step through a live inbox-to-decision journey on a line you write, from AI-powered ingestion and triage through to pricing and hand-off, and show where automation can safely take work off your team's plate.

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demo

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