Product Design

hub
Meet the
Meet the
Product Design
Product Design
team
team
Colleagues engaged in discussion at a modern workspace, showcasing product design teamwork.

Bringing unseen complexity to life.

Design at hx sits at the intersection of craft excellence, AI, and product complexity: where designers set the bar and are trusted with high-impact ownership from day one.

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  • Two colleagues smiling and giving thumbs up in a modern office setting.
  • A speaker presents in front of a screen during a workshop in a library setting.
  • Group of five friends enjoying drinks in a lively social setting.
  • Meeting in a modern conference room with team members discussing ideas.
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Explore our Teams

Product Design

Product designers at hx own the parts of the product that customers live inside every day. We translate messy, often hidden specialty insurance workflows into clear interaction, usability, and visual design. We work end to end from discovery to detailed execution, using AI-native workflows and interactive prototypes, and partnering closely with front-end engineering. This pairing of craft excellence and deep domain learning means what we build feels human, reliable, and ready for real underwriting work.

Product Design

A diverse group of professionals attentively listening during a presentation.

Design Engineering

Two colleagues discussing work on a laptop at a table surrounded by plants.

Product Design

Product designers at hx own the parts of the product that customers live inside every day. We translate messy, often hidden specialty insurance workflows into clear interaction, usability, and visual design. We work end to end from discovery to detailed execution, using AI-native workflows and interactive prototypes, and partnering closely with front-end engineering. This pairing of craft excellence and deep domain learning means what we build feels human, reliable, and ready for real underwriting work.

Product Design

A diverse group of professionals attentively listening during a presentation.

Design Engineering

Two colleagues discussing work on a laptop at a table surrounded by plants.

Product Design

Product designers at hx own the parts of the product that customers live inside every day. We translate messy, often hidden specialty insurance workflows into clear interaction, usability, and visual design. We work end to end from discovery to detailed execution, using AI-native workflows and interactive prototypes, and partnering closely with front-end engineering. This pairing of craft excellence and deep domain learning means what we build feels human, reliable, and ready for real underwriting work.

Product Design

A diverse group of professionals attentively listening during a presentation.

Design Engineering

Two colleagues discussing work on a laptop at a table surrounded by plants.

Most design teams add polish at the end - ours define what sells and ships.

Autonomy is a feature of the job, not a perk you earn later.

Design is a spectrum here, not a set of boxes.

Partnership is the craft - without it the work doesn’t matter.

Design decisions are made in conversation with engineering, not in isolation.

We design enablement, not just features.

How design is structured

Design is a craft-first team with a few key dimensions

Design is a craft-first team with a few key dimensions

  • The crafts

    Designers shape the standard: product design, design engineering, and brand expression - working together as generalist partners.

  • Core dimension: two homes

    Designers work with two centres of gravity: central design direction and product embedding in the Engineering Product Design trio.

  • AI and product engine

    We shape how AI shows up in our products and our internal workflows, turning emerging capability into something customers trust in production.

Product Design

IN practice

When we say
Product Design
at hx is different,
this is what we mean
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  • 1

    Code snippet showing Python function for calculating average losses.
    Deep blue gradient background, creating a modern and professional atmosphere.

    The Role of AI

    AI is part of how we design, not an add-on. We use AI tools to turn prototypes into near-working skeletons that engineers can grab, explore ideas more deeply in the same amount of time, analyse customer insight and code-level constraints, and begin to encode our design language so agents can support reviews and enablement.

    Code snippet showing Python function for calculating average losses.
    Deep blue gradient background, creating a modern and professional atmosphere.

    The Role of AI

    AI is part of how we design, not an add-on. We use AI tools to turn prototypes into near-working skeletons that engineers can grab, explore ideas more deeply in the same amount of time, analyse customer insight and code-level constraints, and begin to encode our design language so agents can support reviews and enablement.

    Code snippet showing Python function for calculating average losses.
    Deep blue gradient background, creating a modern and professional atmosphere.

    The Role of AI

    AI is part of how we design, not an add-on. We use AI tools to turn prototypes into near-working skeletons that engineers can grab, explore ideas more deeply in the same amount of time, analyse customer insight and code-level constraints, and begin to encode our design language so agents can support reviews and enablement.

  • 2

    Breadcrumb navigation showing user profiles: Pawel, Lena, and Tanaka.
    Deep blue gradient background, creating a modern and professional atmosphere.

    Cross functional work

    Design exists to help people see the value other teams unlock. We partner with Engineering and Product on the core platform, Marketing on the public website and campaigns, and People and Talent on experiences like this careers hub.

    Breadcrumb navigation showing user profiles: Pawel, Lena, and Tanaka.
    Deep blue gradient background, creating a modern and professional atmosphere.

    Cross functional work

    Design exists to help people see the value other teams unlock. We partner with Engineering and Product on the core platform, Marketing on the public website and campaigns, and People and Talent on experiences like this careers hub.

    Breadcrumb navigation showing user profiles: Pawel, Lena, and Tanaka.
    Deep blue gradient background, creating a modern and professional atmosphere.

    Cross functional work

    Design exists to help people see the value other teams unlock. We partner with Engineering and Product on the core platform, Marketing on the public website and campaigns, and People and Talent on experiences like this careers hub.

  • 3

    Dashboard displaying risk scores and premium estimates for CenterPoint Offices.
    Deep blue gradient background, creating a modern and professional atmosphere.

    Growth and feedback loops

    We learn an unfamiliar domain in depth. Insurance is more complex and more nuanced than it first appears. At the same time, we see our work land and have impact quickly. We are still standing up many systems for the first time. Product development cycles are designed for quick learning.

    Dashboard displaying risk scores and premium estimates for CenterPoint Offices.
    Deep blue gradient background, creating a modern and professional atmosphere.

    Growth and feedback loops

    We learn an unfamiliar domain in depth. Insurance is more complex and more nuanced than it first appears. At the same time, we see our work land and have impact quickly. We are still standing up many systems for the first time. Product development cycles are designed for quick learning.

    Dashboard displaying risk scores and premium estimates for CenterPoint Offices.
    Deep blue gradient background, creating a modern and professional atmosphere.

    Growth and feedback loops

    We learn an unfamiliar domain in depth. Insurance is more complex and more nuanced than it first appears. At the same time, we see our work land and have impact quickly. We are still standing up many systems for the first time. Product development cycles are designed for quick learning.

Noel Sequeira

Chief Product Officer

our team

Who you’ll build with

Those shaping what others won’t even try

No team members found for “Product Design”.

Could this be the place that changes your trajectory?
It might just be.

  • The patterns of our very best design people

    • They lead with craft and conviction

      They have a strong point of view on what excellence looks like. They move confidently across visual design, interaction and usability, and they care deeply about the details that make experiences work.

    • They embrace complexity, not surface fixes

      They don't assume the domain is simple just because the tools look outdated. They develop real knowledge of insurance workflows, unwritten rules and customer context - and design experiences that respect that depth.

    • They separate ideas from identity

      They treat feedback as a gift, not a threat. They can move a design left or right if it leads to a better outcome, and they help teammates do the same without ego getting in the way.

    A gradient background featuring shades of purple and red, suggesting innovation.
    A gradient background featuring shades of purple and red, suggesting innovation.
  • What the environment gives back

    • Design has a voice from day one

      We're not decorating finished ideas. Design sits at the centre of how the product sells, works and feels. Our work materially affects business outcomes, and leadership expects us to have a point of view.

    • Responsibility beyond your level

      We own significant, meaningful work earlier than almost anywhere else. The team is small and flat. Influence comes from the quality of our thinking, not our title.

    • Deep complexity. Fast feedback.

      We work in a domain that is harder than it first appears - and we see the impact of our decisions in days and weeks, not quarters. The learning curve is steep, but the feedback loop is immediate.

    Abstract gradient background in shades of blue for a modern, tech-focused theme.
    Abstract gradient background in shades of blue for a modern, tech-focused theme.

The Anatomy of an hxer

  • A laptop covered with various colorful stickers on a desk with a plant nearby.

    Ideas aren't identity

  • Soft gradient circle transitioning from pink to orange, symbolizing creativity.

    Takes ownership without waiting for permission

  • A diverse group of people, including a smiling woman, appears engaged and applauding.

    Comfortable with ambiguity

  • Red and purple gradient circle, symbolizing ownership beyond role.

    Ownership beyond role

  • A small, curly-haired dog sits under a desk in an office environment.

    Low ego, high standards

  • Soft blue gradient circle, symbolizing depth and focus in design.

    Bias for depth

  • Group of people socializing at an event with a "Birthday" sign in the background.

    Intellectually curious

  • Soft gradient circle transitioning from green to blue, used as a background.

    Commercially aware

  • Empire State Building against a pastel sky, showcasing New York City's skyline.

    Self-disciplined

  • A laptop covered with various colorful stickers on a desk with a plant nearby.

    Ideas aren't identity

  • Soft gradient circle transitioning from pink to orange, symbolizing creativity.

    Takes ownership without waiting for permission

  • A diverse group of people, including a smiling woman, appears engaged and applauding.

    Comfortable with ambiguity

  • Red and purple gradient circle, symbolizing ownership beyond role.

    Ownership beyond role

  • A small, curly-haired dog sits under a desk in an office environment.

    Low ego, high standards

  • Soft blue gradient circle, symbolizing depth and focus in design.

    Bias for depth

  • Group of people socializing at an event with a "Birthday" sign in the background.

    Intellectually curious

  • Soft gradient circle transitioning from green to blue, used as a background.

    Commercially aware

  • Empire State Building against a pastel sky, showcasing New York City's skyline.

    Self-disciplined

  • A laptop covered with various colorful stickers on a desk with a plant nearby.

    Ideas aren't identity

  • Soft gradient circle transitioning from pink to orange, symbolizing creativity.

    Takes ownership without waiting for permission

  • A diverse group of people, including a smiling woman, appears engaged and applauding.

    Comfortable with ambiguity

  • Red and purple gradient circle, symbolizing ownership beyond role.

    Ownership beyond role

  • A small, curly-haired dog sits under a desk in an office environment.

    Low ego, high standards

  • Soft blue gradient circle, symbolizing depth and focus in design.

    Bias for depth

  • Group of people socializing at an event with a "Birthday" sign in the background.

    Intellectually curious

  • Soft gradient circle transitioning from green to blue, used as a background.

    Commercially aware

  • Empire State Building against a pastel sky, showcasing New York City's skyline.

    Self-disciplined

No perfect fit today? Let’s stay in touch.

Our talent pool is how we stay in touch with people we’d genuinely like to work with. You’ll hear about what we’re building, how our teams are evolving, and where new opportunities are emerging.

If hx might be a place you want to work in the future, you can join below.

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