Product

hub
Meet the
Meet the
Product
Product
team
team
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We're building products that are transforming a $7 trillion industry.

Product at hx sits at the intersection of deep technology, AI and a domain few companies are capable of tackling: specialty insurance pricing and underwriting.

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Explore our Teams

Product Management

Product Managers at hx work in one of the most technical product environments in fintech. We shape platform-level decisions, work deeply with engineering, and move between core product growth, new product creation, and new market expansion. Ownership evolves fast here - and PMs are expected to pair strong product instincts with genuine technical depth.

Product Management

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Product Operations

Two colleagues collaborate at a workspace, focusing on a laptop screen.

Product Management

Product Managers at hx work in one of the most technical product environments in fintech. We shape platform-level decisions, work deeply with engineering, and move between core product growth, new product creation, and new market expansion. Ownership evolves fast here - and PMs are expected to pair strong product instincts with genuine technical depth.

Product Management

A team meeting with a woman discussing ideas in a collaborative workspace.

Product Operations

Two colleagues collaborate at a workspace, focusing on a laptop screen.

Product Management

Product Managers at hx work in one of the most technical product environments in fintech. We shape platform-level decisions, work deeply with engineering, and move between core product growth, new product creation, and new market expansion. Ownership evolves fast here - and PMs are expected to pair strong product instincts with genuine technical depth.

Product Management

A team meeting with a woman discussing ideas in a collaborative workspace.

Product Operations

Two colleagues collaborate at a workspace, focusing on a laptop screen.

Operate without a playbook in a category we're still defining

Navigate product constraints with full transparency

Go deep on product choices that shape the entire stack

Solve problems that only appear at scale and in production

Spend more time in customer discovery calls than most PMs ever will

How product is structured

Product is a craft-first team with a few key dimensions

Product is a craft-first team with a few key dimensions

  • AI and product engine

    We shape how AI shows up in our products and our internal workflows, turning emerging capability into something customers trust in production.

  • New products and markets

    We take ideas from zero to one - exploring new verticals, new workflows, and entirely new products that may stand as businesses in their own right.

  • Decision engine

    We are responsible for the reliability, performance, and evolution of the core rating and deployment platform that our largest customers depend on every day.

Product

IN practice

When we say
Product
at hx is different,
this is what we mean
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  • 0

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    Deep blue gradient background, creating a modern and professional atmosphere.

    Platform level product decisions

    We shape decisions that affect the entire platform - not just individual features. We work across core rating infrastructure, deployment architecture and new product creation simultaneously, spending significant time in customer discovery calls to understand how actuaries and underwriters actually work. The complexity comes from balancing what we learn in those conversations with technical constraints, commercial opportunity and decisions that ripple across multiple teams and market segments.


    Abstract illustration of a chip symbolizing data transformation in finance.
    Deep blue gradient background, creating a modern and professional atmosphere.

    Platform level product decisions

    We shape decisions that affect the entire platform - not just individual features. We work across core rating infrastructure, deployment architecture and new product creation simultaneously, spending significant time in customer discovery calls to understand how actuaries and underwriters actually work. The complexity comes from balancing what we learn in those conversations with technical constraints, commercial opportunity and decisions that ripple across multiple teams and market segments.


    Abstract illustration of a chip symbolizing data transformation in finance.
    Deep blue gradient background, creating a modern and professional atmosphere.

    Platform level product decisions

    We shape decisions that affect the entire platform - not just individual features. We work across core rating infrastructure, deployment architecture and new product creation simultaneously, spending significant time in customer discovery calls to understand how actuaries and underwriters actually work. The complexity comes from balancing what we learn in those conversations with technical constraints, commercial opportunity and decisions that ripple across multiple teams and market segments.


  • 2

    File upload section showing three Excel documents for data ingestion.
    Deep blue gradient background, creating a modern and professional atmosphere.

    Prototyping and PRDs

    You run deep customer discovery to understand workflows, pain points and underlying needs before solutions get defined. AI helps you explore solution space early, generate prototypes and draft PRDs - but the insight comes from actual customer calls, not documents. You interrogate the codebase to understand what's technically possible, then validate ideas with customers before committing engineering resources.

    File upload section showing three Excel documents for data ingestion.
    Deep blue gradient background, creating a modern and professional atmosphere.

    Prototyping and PRDs

    You run deep customer discovery to understand workflows, pain points and underlying needs before solutions get defined. AI helps you explore solution space early, generate prototypes and draft PRDs - but the insight comes from actual customer calls, not documents. You interrogate the codebase to understand what's technically possible, then validate ideas with customers before committing engineering resources.

    File upload section showing three Excel documents for data ingestion.
    Deep blue gradient background, creating a modern and professional atmosphere.

    Prototyping and PRDs

    You run deep customer discovery to understand workflows, pain points and underlying needs before solutions get defined. AI helps you explore solution space early, generate prototypes and draft PRDs - but the insight comes from actual customer calls, not documents. You interrogate the codebase to understand what's technically possible, then validate ideas with customers before committing engineering resources.

  • 3

    Key insurance metrics displayed with charts for premium distribution and rate adequacy.
    Deep blue gradient background, creating a modern and professional atmosphere.

    New market expansion

    Product at hx works on taking the platform into new insurance segments and geographies. We balance the needs of existing customers with the requirements of entirely new markets - understanding different regulatory environments, pricing approaches and underwriting cultures, then translating those into product decisions that work at scale.

    Key insurance metrics displayed with charts for premium distribution and rate adequacy.
    Deep blue gradient background, creating a modern and professional atmosphere.

    New market expansion

    Product at hx works on taking the platform into new insurance segments and geographies. We balance the needs of existing customers with the requirements of entirely new markets - understanding different regulatory environments, pricing approaches and underwriting cultures, then translating those into product decisions that work at scale.

    Key insurance metrics displayed with charts for premium distribution and rate adequacy.
    Deep blue gradient background, creating a modern and professional atmosphere.

    New market expansion

    Product at hx works on taking the platform into new insurance segments and geographies. We balance the needs of existing customers with the requirements of entirely new markets - understanding different regulatory environments, pricing approaches and underwriting cultures, then translating those into product decisions that work at scale.

  • 4

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    Deep blue gradient background, creating a modern and professional atmosphere.

    AI products for customers

    Product works closely with customers, AI engineers and domain experts to define where AI meaningfully improves customer workflows. We spend time understanding how actuaries and underwriters make decisions, what they need to trust AI outputs, and where automation adds real value versus creating new problems. The challenge is designing AI features grounded in customer reality, not internal assumptions.

    Code snippet showing Python function for calculating average losses.
    Deep blue gradient background, creating a modern and professional atmosphere.

    AI products for customers

    Product works closely with customers, AI engineers and domain experts to define where AI meaningfully improves customer workflows. We spend time understanding how actuaries and underwriters make decisions, what they need to trust AI outputs, and where automation adds real value versus creating new problems. The challenge is designing AI features grounded in customer reality, not internal assumptions.

    Code snippet showing Python function for calculating average losses.
    Deep blue gradient background, creating a modern and professional atmosphere.

    AI products for customers

    Product works closely with customers, AI engineers and domain experts to define where AI meaningfully improves customer workflows. We spend time understanding how actuaries and underwriters make decisions, what they need to trust AI outputs, and where automation adds real value versus creating new problems. The challenge is designing AI features grounded in customer reality, not internal assumptions.

James Hall

Product Lead

our team

Who you’ll build with

Those shaping what others won’t even try

No team members found for “Product”.

Could this be the place that changes your trajectory?
It might just be.

  • The patterns of our very best product people

    • They care about product judgement, not just delivery

      They are comfortable making calls without perfect information. They think in systems, trade-offs and second-order effects, and they take responsibility for the consequences of product decisions over time.

    • They go deep where it matters

      They don't skim the surface. They are willing to stay in the technical detail, the workflow, or the customer context until the problem is genuinely understood - even when that takes longer than expected.

    • They operate comfortably inside ambiguity

      They shape direction before the brief is perfect or the roadmap is locked. They prioritise deliberately and adapt without losing coherence.

    A gradient background featuring shades of purple and red, suggesting innovation.
    A gradient background featuring shades of purple and red, suggesting innovation.

  • What the environment gives back

    • A platform where product judgement actually matters

      Leveraging the real "human" skills of distilling insight, applying taste, and applying thoughtful judgement are critical and you're empowered to influence across a large product domain.

    • Serious technical partnership

      Engineering challenges assumptions. Domain experts push back. AI changes what is possible week to week. The work sharpens your thinking rather than narrowing it.

    • Growth that compounds through depth

      We develop technical fluency, platform thinking and AI literacy together. The learning curve is steep, but it is cumulative - not episodic.

    Abstract gradient background in shades of blue for a modern, tech-focused theme.
    Abstract gradient background in shades of blue for a modern, tech-focused theme.

The Anatomy of an hxer

  • A laptop covered with various colorful stickers on a desk with a plant nearby.

    Ideas aren't identity

  • Soft gradient circle transitioning from pink to orange, symbolizing creativity.

    Takes ownership without waiting for permission

  • A diverse group of people, including a smiling woman, appears engaged and applauding.

    Comfortable with ambiguity

  • Red and purple gradient circle, symbolizing ownership beyond role.

    Ownership beyond role

  • A small, curly-haired dog sits under a desk in an office environment.

    Low ego, high standards

  • Soft blue gradient circle, symbolizing depth and focus in design.

    Bias for depth

  • Group of people socializing at an event with a "Birthday" sign in the background.

    Intellectually curious

  • Soft gradient circle transitioning from green to blue, used as a background.

    Commercially aware

  • Empire State Building against a pastel sky, showcasing New York City's skyline.

    Self-disciplined

  • A laptop covered with various colorful stickers on a desk with a plant nearby.

    Ideas aren't identity

  • Soft gradient circle transitioning from pink to orange, symbolizing creativity.

    Takes ownership without waiting for permission

  • A diverse group of people, including a smiling woman, appears engaged and applauding.

    Comfortable with ambiguity

  • Red and purple gradient circle, symbolizing ownership beyond role.

    Ownership beyond role

  • A small, curly-haired dog sits under a desk in an office environment.

    Low ego, high standards

  • Soft blue gradient circle, symbolizing depth and focus in design.

    Bias for depth

  • Group of people socializing at an event with a "Birthday" sign in the background.

    Intellectually curious

  • Soft gradient circle transitioning from green to blue, used as a background.

    Commercially aware

  • Empire State Building against a pastel sky, showcasing New York City's skyline.

    Self-disciplined

  • A laptop covered with various colorful stickers on a desk with a plant nearby.

    Ideas aren't identity

  • Soft gradient circle transitioning from pink to orange, symbolizing creativity.

    Takes ownership without waiting for permission

  • A diverse group of people, including a smiling woman, appears engaged and applauding.

    Comfortable with ambiguity

  • Red and purple gradient circle, symbolizing ownership beyond role.

    Ownership beyond role

  • A small, curly-haired dog sits under a desk in an office environment.

    Low ego, high standards

  • Soft blue gradient circle, symbolizing depth and focus in design.

    Bias for depth

  • Group of people socializing at an event with a "Birthday" sign in the background.

    Intellectually curious

  • Soft gradient circle transitioning from green to blue, used as a background.

    Commercially aware

  • Empire State Building against a pastel sky, showcasing New York City's skyline.

    Self-disciplined

No perfect fit today? Let’s stay in touch.

Our talent pool is how we stay in touch with people we’d genuinely like to work with. You’ll hear about what we’re building, how our teams are evolving, and where new opportunities are emerging.

If hx might be a place you want to work in the future, you can join below.

Join our Talent Pool →

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